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For checkout, download links, missing emails or access issues.
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§ Contact Only Plans
need a hand?
Contact Only Plans. We're here.
Questions about your download, your order, the free starter plan, or something else? Send a message and we will point you in the right direction.
§ Before you message
The fastest way to get help.
Support notes.
If your message is about an order, include the email address you checked out with and your order number if you have it. That means we can find things faster.
§ Choose the right route
What do you need help with?
Free starter plan.
If you joined the email list but did not receive the free dinner plan.
Press or collabs.
For media, podcast, brand or collaboration enquiries.
Something else.
Not sure where your question fits? Send it anyway and we will point you in the right direction.
§ Send a message
Tell us what you need.
Use this form for order questions, download issues, support requests, press enquiries or general messages.
For anything urgent about payment or access, include the email address used at checkout.
§ Quick answers
Before you wait for a reply.
I have not received my download. What should I do?+
Check your spam, junk and promotions folders first. If it still is not there, send us the email address you used at checkout and we will look it up.
How quickly will you reply?+
Typical reply time is 1 to 2 working days. During launches or weekends, replies may take a little longer.
Can I get a refund?+
Add your refund wording here. If you offer a 30-day refund, say that clearly and link to your refund policy.
Where can I find the free starter plan?+
After signing up, it should arrive by email. If it does not arrive, check spam or message us with the email address you used.
Looking for the library?
If you are ready to get the full Only Plans Library, head back to the main page and grab founder pricing while it is live.